Beware who you charter with.
Posted: Tue Feb 21, 2012 10:01 am
My new wife and I booked the sailing holiday of a life time. A six week charter including our wedding with Christmas and New Year rolled into one in the magical British and American Virgin Islands. The yacht was a real disappointment with a great many basic faults but some important issues such as non-compliant life jackets and fire extinguishers. Our boat was shabby and worn and the GPS did not work.2 days before our holiday finished we had an engine failure at sea. Our support from the charter company was very poor and when we raised these matters we received a very sarcastic reply with no apology and admitting no liability for the state of the boat. We have refuted their dismissive attitude and are now taking them to court. The director of the charter company who has refused to recognise her responsibility is LUCIE BARONE who runs this charter company also. The company we used was VPM Bestsail. I would advise anyone thinking of chartering with either of these companies to think again.
Dr G Bointon
Dr G Bointon